PRIVACY POLICY

EFFECTIVE DATE: 02/15/2025

Utility Bellhop (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, www.utilitybellhop.com (the “Website”), and use our services.

By accessing or using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

  1. Information We Collect

We may collect the following types of information:

A. Personal Information

We collect personal information that you provide to us, such as:
    •    Contact Information: Name, email address, phone number, and mailing address.
    •    Credit Information: SSN, DOB, and/or Driver License # may be collected to setup services.
    •    Billing Information: If applicable, payment details for services rendered.
    •    Account Credentials: If you create an account, we collect login credentials.

B. Non-Personal Information

We automatically collect certain information when you visit our Website, including:
    •    Device Information: IP address, browser type, operating system, and device type.
    •    Usage Data: Pages visited, time spent on the Website, referring pages, and other analytics.
    •    Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and track usage.

  1. How We Use Your Information

We use the information we collect for the following purposes:
    •    To provide and manage our services, including connecting you with utility providers.
    •    To communicate with you about your service setup and inquiries.
    •    To process payments (if applicable) and provide customer support.
    •    To improve our Website and services through analytics and user feedback.
    •    To comply with legal obligations and enforce our terms and policies.
    •    To send promotional and marketing communications, where permitted.

  1. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:
    •    With Utility Providers: To facilitate the setup of your requested services.
    •    With Service Partners: If you request additional services, such as home security, internet, or cable, we may share your information with trusted partners.
    •    With Third-Party Vendors: We may use third-party services for payment processing, website analytics, customer support, and marketing.
    •    For Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to authorities.
    •    Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

  1. Your Choices and Rights
        •    Opt-Out of Communications: You can opt out of marketing emails by clicking “unsubscribe” in the email or contacting us directly.
        •    Cookies Management: You can adjust browser settings to decline cookies, but this may impact Website functionality.
        •    Access and Correction: You may request access to or correction of your personal information by contacting us.
        •    Deletion Requests: You can request that we delete your personal data, subject to legal and business requirements.
  2. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

  1. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before sharing personal information.

  1. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting an updated version on our Website with the “Effective Date” revised. Your continued use of our services constitutes acceptance of any changes.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Utility Bellhop
2727 LBJ FWY Ste 230 Dallas, Texas 75234
Help@UtilityBellhop.com
+1 214.831.8501